Billing Terms and Conditions

Effective Date: June 22, 2026

These Billing Terms & Conditions outline how payments, pricing, billing, and transaction processing are handled when purchasing from Decolune. By placing an order through our website, you agree to the terms outlined below.

Accepted Payment Methods

To provide a secure and convenient checkout experience, Decolune accepts the following payment methods:

• Credit & Debit Cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB, Maestro)

• PayPal

• Apple Pay

• Google Pay

• Shop Pay

• Afterpay (where available)

• Union Pay

For large or bulk orders, bank transfer options may be available upon request. Please contact us directly for additional information.

All transactions are processed in United States Dollars (USD) unless otherwise stated at checkout.

Payment Requirements

Full payment is required at the time an order is placed.

Orders will only be processed after successful payment authorization. If a payment is declined, flagged, or unable to be completed, the order may be delayed or canceled automatically.

Decolune reserves the right to refuse or cancel any order suspected of unauthorized activity or payment fraud.

Pricing & Checkout Information

All product prices displayed on the Decolune website are listed in USD and are subject to change without prior notice.

Final checkout totals may include:

• Applicable sales tax

• Shipping fees

• Import duties or customs charges (if applicable)

These additional charges, when applicable, will be shown during checkout before payment is completed.

Secure Transactions

Protecting customer information is extremely important to us. Decolune uses secure SSL encryption and trusted third-party payment processors to safeguard all payment transactions.

We do not directly store or have access to your complete credit card or banking information.

Refunds & Billing Disputes

Refunds are handled according to our Refund & Returns Policy.

If you experience a billing issue or believe there has been an incorrect charge, please contact us at info@decolune.com before initiating a chargeback so we can assist in resolving the issue quickly.

Fraudulent or unauthorized chargebacks may be investigated and formally disputed.

Fraud Prevention & Verification

To protect both customers and our business, certain orders may require additional verification before processing.

Decolune reserves the right to:

• Hold or cancel suspicious orders

• Request identity verification

• Limit or refuse transactions flagged by our fraud detection systems

Policy Updates

Decolune may update these Billing Terms & Conditions at any time without prior notice. Any changes will take effect immediately upon posting to this page with a revised effective date.

Continued use of our website constitutes acceptance of any updated terms.

Contact Information

Email: info@decolune.com

Address: 14030 FM 1560 N, Helotes TX 78023, United States

Phone: +18303008172

Customer Support Hours

Monday – Friday
9:00 AM – 5:00 PM (CST)

Average Response Time
1–2 business days